“I bought all solid wood furniture? Can the business write the materials and techniques of each part of the main frame, side panels, back panels, etc.?” Mr. Guo, a solid wood furniture enthusiast, hopes to get more through the supplementary agreement of the furniture contract. More protection.

"Can you give more stringent regulations on the date of delivery? The price of redwood has changed in a few months. Some consumers have paid a deposit, and they have to pick up the goods after a few months or a year or two. We have nothing to do but we can bear the market risk ourselves. The head of a well-known mahogany furniture brand also hopes to protect itself through the additional clauses of the furniture contract.

"The descriptions of imported furniture are mostly in English, French, and Japanese. There is no Chinese. What kind of goods can be bought only by the sales staff. When can this situation be improved?"

In the process of buying and selling furniture, the “one paper contract” is the only guarantee for both parties. Whether it is domestic furniture or imported furniture, the timely replenishment and upgrade of the contract is not only a deeper protection and restriction on the buyers and sellers, but also a performance of the industry's progress and maturity.

Then, is there a need to upgrade the furniture sales contract? Which areas need to be upgraded? In this issue, Guangsha Times conducted an in-depth visit.

Well-known brands take the lead in upgrading solid wood furniture contracts

“I bought all solid wood furniture?” Last weekend, the author walked into the top 100 solid wood furniture exhibition hall of the Baiqiang International Home Furnishing Hall, and brought the most concerned issues of the solid wood fan Mr. Guo to the brand shopping guide. The shopping guide said that the guarantee is 100% solid wood furniture. In order to allow consumers to buy with confidence, they have made the "Solid Wood Furniture Dismemberment Notice". The raw materials and production techniques used in each part of each solid wood furniture will be written into the notice.

For example, the side panel eucalyptus wood crafting process; the back panel black walnut wood tooth bonding process. The guide also told the author that this "notice" will also be attached as an attachment to the formal contract to provide consumers with deeper protection.

Some brand mahogany furniture contracts have a "fidelity certificate"

“Is the mahogany furniture I bought really genuine?” Last week, with this question, the author also made a turn in each mahogany furniture store. In the exhibition hall of Xuanming Dianju Redwood Furniture Sijiqingqiao Store, the author found that the “Red Sandal Fidelity Certificate” and “Red Sandal Fidelity Number” verified and issued by the National Furniture and Indoor Environmental Quality Supervision and Inspection Center have quietly become annexes to the contract. Also helped the consumer to close a pass.

According to the store manager, Miss Wei, the consumers who purchase the rosewood furniture, Xuan Ming Dianju will attach a "red sandal fidelity number" on the formal contract, the number of each piece of furniture is only one, the buyer can be based on the fidelity number Go to the National Furniture and Indoor Environmental Quality Supervision and Inspection Center for verification.

Customized furniture involves individual details and additional provisions are essential

With the sales of small and medium-sized apartments and zero-bedroom rooms, the “custom furniture” that can be used efficiently in space can be fired. However, while buying “fit” furniture, consumers also found that custom furniture involves many individual design details, and there are almost no requirements for custom-made products in conventional furniture contracts, which undoubtedly hides the hidden dangers of buying and selling. In this regard, some professional custom furniture brands have made the necessary additions to the additional terms and additional documents. Mr. Consumer Road found in the custom furniture of Feimei Furniture that the customized renderings and instructions, the imported plate identification form and the product change rules are all attached to the contract and are kept by the consumers at the time of payment. In the later delivery and installation, all the details are shown in the figure, there will be no disputes because the goods are not in the right version, which provides protection for both buyers and sellers. In this regard, industry experts said that the size, specifications, colors and even the shape of the game to play "targeted" custom furniture, should have a detailed contract as a guarantee. However, not all custom furniture can be fully supplemented with terms and instructions, and consumer purchases need to be cautious.

Imported furniture brands will add "Chinese manuals" to Chinese consumers

How about imported furniture? Can the situation of buying a confused situation be improved? I found that some imported brands from Italy or France have already started to add "Chinese manuals" to the Chinese market and consumers.

People still remember that a long description of imported cosmetics a few years ago, English, French and even Japanese, Korean, but there is no Chinese description, and in recent years, most imported cosmetic brands have added Chinese instructions, imported clothing watches and clocks Have experienced similar changes. As a furniture for durable goods, Chinese consumers have always bought very confused, materials, craftsmanship, maintenance knowledge, and often can only listen to the verbal instructions of the agent shopping guide. In the Da Vinci Home Showroom, the author learned that imported furniture is equipped with simple Chinese instructions, but according to the relevant person in charge, this is not enough to express the details of the furniture. Therefore, Da Vinci has more than many brands. After the second negotiation, a new batch of imported furniture arriving at the end of the year will come to the Chinese market with Chinese instructions. This change will change the current situation of the lack of Chinese description of imported furniture, and also provide a safer purchase guarantee for Chinese consumers.

Furniture contract upgrades provide deep protection for consumers and businesses

Solid wood furniture dismemberment notice, red sandal fidelity certificate and red sandal fidelity number, imported furniture Chinese manual, in fact, the additional terms and contents of these contracts gradually formed and surfaced, undoubtedly the market mature performance, they will be buyers and sellers The demands for deepening contract guarantees are fully revealed.

Although it has not been expressed in words, the supplementary agreement and the annex to the contract are gradually becoming the market status of the buyers and sellers seeking private protection in the private sector, and they have quietly upgraded the furniture contract to the table. In this regard, Qiu Baochang, head of the China Consumers Association Lawyers Group and director of Beijing Huijia Law Firm, bluntly said that although the current "Beijing Furniture Sales Contract" is only a recommended text, not a regulation, nor mandatory, but the text is formulated. The department cannot ignore the importance of keeping pace with the times. Just as the amendments to our civil law will be amended every few years according to the status quo. If the furniture sales contract can be based on the problems encountered by consumers and merchants in actual operation, regular revisions will undoubtedly provide multiple protection for buyers and sellers.

During the visit, the shopping guide of a mahogany furniture brand complained that the price of mahogany changed for several months. Some consumers paid a deposit, and only took delivery after a few months or a year or two. We did not have any problems and could only bear the market risk. The brand manager also unintentionally revealed that if the merchants clearly stipulate the date of delivery in the additional clauses, or indicate the amount of compensation for overdue delivery, many consumers will feel that they are “constrained” and prefer to buy it at home. The main reason why the problem has not been alleviated.

It can be seen that if the contract is not perfect, the merchants will also have a passive time. Qiu Baochang said that how to provide protection for both buyers and sellers is one of the contents of the furniture sales contract that needs to be upgraded. Because the contract is for both parties, it should not be designed only to protect the rights of consumers, but also to protect the interests of the business.

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