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Ms. Xu, a new purchase of a children's home for her son, cost a total of more than 17,000 yuan. After the room was vacant for nearly 9 months, the smell was still strong. The inspection company's on-site inspection found that all the toxic gases such as formaldehyde and TVOC exceeded the standard. Furniture sellers questioned the test and insisted that customers send samples for testing. The buyer self-tested indoor toxic gas exceeded the standard by 3 times. The industrial and commercial department suggested that the furniture should be sent to the Nandu News. The Da Vinci furniture incident was not exhausted. The public Miss Xu encountered the trouble of claiming the imported wood furniture odor. Ms. Xu, a new purchase of a children's home for her son, cost a total of more than 17,000 yuan. After the room was vacant for nearly 9 months, the smell was still strong. The inspection company's on-site inspection found that all the toxic gases such as formaldehyde and TVOC exceeded the standard. Furniture sellers questioned the test and insisted that customers send samples for testing. The window ventilated for 9 months, the smell of furniture is still large. According to Ms. Xu, in November last year, she bought 3 new children's furniture, including beds and bookcases, for a son at a children's furniture store in Xiweijiasi Square, Huangpu Avenue. wardrobe. A total of 17,498 yuan was spent. All furniture will be delivered on December 25th. At the time, the salesperson claimed that the furniture wood was 100% from Russian scorpion pine. About nine months later, the new house was ventilated every day. Miss Xu also bought a lot of charcoal bags, products other than formaldehyde, and even smoked with white vinegar. But the room tastes great. On August 11, Miss Xu paid 600 yuan at her own expense and asked Guangzhou Zhongji Pioneer Environmental Protection Technology Development Co., Ltd. to test the air quality at home. The "Indoor Air Test Report" provided by Miss Xu shows that in the children's room project, the three items of formaldehyde, benzene and TVOC are higher than the standard class I values: 0.03, 0.05, 1.14. Among them, TVOC is more than 3 times higher. The formaldehyde index of other rooms slightly exceeded the standard, but TVOC did not exceed the standard. Clerk: Even if you use your mouth to bite, you don't have to worry about the toxic day. As a consumer, the reporter went to the West Weijiasi Square in Huangpu Avenue, Tianhe District. On-site sales staff paid a description, these children's home 100% pure solid wood, "is a pine wood, there is a wood fragrance, can promote children's sleep." According to the test, even if the child bites with a mouth, do not worry about it poisonous. Fu said that the paint applied on the surface of the home is “water-based paintâ€. The paint is directly made of water as a solvent, and is mainly different from chemicals such as paints and baking varnishes. "This is completely formaldehyde-free and has a zero content." For the source of wood, Fu said: "Now everyone is very sensitive to the concept of import, so the manufacturer said, do not directly say that it is imported, because there is a small part of the wood may also be in the Chinese side. They said that when introducing It is said that the timber production area is the middle zone between Russia and Daxing Anlin." However, when the reporter searched on his official website, he found that the company profile reads “Selected imports of Russian scotch pine as raw materials, processed by European advanced wood processing technology, and the use of non-toxic environmentally friendly water-based paintâ€. Vendor: Do not recognize indoor report reporters to call the company's customer service phone. A staff member of the complaint department said that the indoor test report provided by Ms. Xu did not prove that the toxic gas must come from furniture. "The gas in the air may come from the wall and the floor, and their home is also newly renovated." “If the customer insists that there is a problem with our products, I hope that I can send the samples to the competent authorities such as the Quality Supervision Bureau for testing.†Wu said that if the product does have excessive levels of harmful substances, “all the costs including testing†Loss, our company will be responsible." â– The Ministry of Industry and Commerce: It is recommended that the product be sent to the Guangzhou City Administration for Industry and Commerce, the person in charge of the Consumer Protection Department, Ye Guanyong, the public, Miss Xu can ask the factory for the relevant test report. If the other party does not provide it, you can sue directly. If the other party provides a qualified test report, it does not prove that the furniture she bought is completely free of quality problems. The results of the sample inspection and sampling test only indicate that the batch product is up to standard and can be marketed, but there is no guarantee that the specific product does not exist. Therefore, if consumers want to defend their rights, it is recommended that the products be sent for inspection and samples should be tested for items that need to be tested.